INITIAL COMPUTER DIAGNOSIS

Unlike most of our competitors, our diagnostics are completed in-house by technicians with a minimum of 8-10 years of real-world experience and are generally about 35%-65% lower than our competitors at those big chain stores.. We are very thorough in our diagnostics so we can determine what is the exact cause of your computer’s malfunction and the best repair option. We always stay in touch with our clients, and only complete repairs after we have received confirmation to move forward.

Diagnostics are necessary to determine the overall health of your computer, and determine if there are any underlying repairs on your computer that need be addressed. Sometimes what may seem to be a virus, can be as simple as a quick optimization/maintenance boost or as severe as a failing hard drive.

VIRUS & MALWARE REMOVAL

Virus and Spyware attacks have grown tremendously in the last year; now a multi-billion dollar industry! Do not ever provide your credit card information to any anti-virus/ anti-spyware program if you are infected. This simply a ploy to steal your credit card information. Simply call us, and we can take care of your computer infections.

As long as there are no pre-existing problems** on your computer, we are able to remove almost all virus, spyware and fake anti-virus programs within one to three hours. In some rare cases, when a virus has severely damaged your computer or laptop, we may recommend a system restage. Our highly-skilled computer technicians can determine this after we have assessed the extent of the infection(s).

If you find a series of pop-ups overwhelming your computer, adult websites redirects, or speculate a virus or fake anti-virus program is beginning to take hold of your computer, Shut Down your Computer immediately and contact us to prevent any further infections / additional costs. We are here to help you with the most cost-effective solutions to get you back on track and back to your work!

**If our technician finds an underlying/ pre-existing problem with your computer that needs to be addressed first, a diagnostics [charge] will be necessary to determine the problem and costs prior to a virus removal.

Here is what is included with every Virus Removal

• Removal of Spyware, Malware, Viruses, and Trojans
• Eliminate Unnecessary Program from Startups
• 10 Day Guarantee against any infections
  (Even if its a different virus/malware or infection!)
• LCD and exterior panel cleaning

OPERATING SYSTEM REFORMAT/ RESTAGE

Over time, Windows experiences what we term in the industry as “Windows Rot”. As a rule of thumb, it is recommended that your computer be completely reformatted / restored about once a year for optimal settings if you haven’t kept up with the regular maintenance of your system. Certain strains of computer viruses can cause extensive system damage (in rare cases) that only a factory reset/ reformat would be the most viable solution. We’ll setup your computer correctly and efficiently; and explain to you the host of programs and spyware prevention tools to keep your system running fast and clean.

Here is what is included with every Restage:

• Complete Hard Drive test/repair for any bad sectors
• Microsoft Office Reinstall & Activation using your CD
• Clean / Optimize your Registry, and Internet Temporary Files
• LCD and exerior panel cleaning

RESIDENTIAL ON-SITE REPAIRS

Need one of our Senior Technicians to stop by your house/ home-office and diagnose your system, troubleshoot your wireless network, complete general repairs, remove a virus or spyware? Give us a call and schedule an appointment today. Our Technicians are on-time and highly qualified for any repairs you may need for your computer

BUSINESS ON-SITE REPAIRS

Need one of our Senior Technicians to stop by your place of business and diagnose your system, troubleshoot your wireless network, complete general repairs, remove a virus or spyware? Give us a call and schedule an appointment today. Our Technicians are on-time and highly qualified for any repairs you may need for your computer